Android operating system versions 4 & 5 end of life
Due to planned security upgrades, support for Android versions 4 & 5 is planned to end on 30/06/2024. After this date the eylog practitioner app will not work on devices that cannot upgrade to a more recent version of Android. For the best experience possible we recommend updating the Android version if possible, or upgrading your tablet to one capable of running Android version 8 or newer.
Related Articles
The new and improved eyparent app
We are thrilled to introduce an all-new interface and feature-enhanced eyparent app, designed to transform how parents communicate with their childcare setting. The team has worked tirelessly to add new features, enhance existing ones, and optimise ...
Nurseries
Do we need a WiFi connection at the nursery? Yes, the eyworks suite uses WiFi to connect to the internet and to upload the data to the eyworks servers. However, the eylog tablet application also works in an offline mode which allows you to record ...
How do I keep my apps up-to-date?
Whether you're using the practitioner app, employee app, or parent app, it's important that you keep your apps updated. This is the best way to ensure you get the newest features, bug fixes, and essential security updates that protect your data. You ...
Contact details
If you have more questions and would like to connect to one of our team members, you can contact us through one of the methods below. Call us Give our support team a call on 0330 088 2008 Send us a message Email support@eyworks.co.uk to submit a ...
Security
Who is your cloud server service provider and where do you store our data? eyworks apps are backed by AWS Cloud Infrastructure. We host customer data in the London Data Center distributed across multiple Availability Zones. Our Infrastructure is ...