Customising absence emails
When a staff member requests an absence through the system, they will begin to receive automatic emails. One for confirmation of the absence request, one informing them that the absence has been accepted, or declined. The contents of these emails can be customised in settings.
- In the top right click on > Global Settings.
- Click on Email Templates & Letters.
- Go to Staff > Absence.
- Click on the icon next to the email template you want to edit.
- Make your changes to the email. Placeholders enclosed in square brackets will be substituted with information from the system when the email is received. Typing [[ will give you a list of available placeholders. You can find out what each placeholder does in eymanage here.
- In Reply To, select which email address should receive replies from this recipient.
- Click Save when you’re done.
Related Articles
Customising absence types/absence reasons
When booking holiday/sickness entitlement, you are required to choose what type of absence it is, and the reason for the absence. You can add and customise the absence types and absence reasons in settings. Absence Types In the top right, click > ...
Customising online booking emails
Online Booking emails are sent in response to parents using the booking system. You can customise what parents receive when bookings are made, declined, and confirmed. In the top right click on > System Settings. Click on Email Templates & Letters. ...
Customising staff profile form emails
When you send a Staff Profile Form to a staff member, they will receive an email with a link to the form. The contents of this email can be customised in settings. In the top right click on > System Settings. Click on Email Templates & Letters. Go to ...
Accepting/declining absence requests
When a staff member submits an absence request, the manager will receive an email notification. The absence can be viewed on either the Branch Calendar or the Staff Scheduling screen of the staff member who requested it, and it’s from those two ...
Customising job titles
You can assign a Job Title for a staff member through their profile. Other than just being an indicator of what that staff member’s job is, the Job Title is also linked to the sorts of qualifications and training courses they can be assigned in the ...