Email template glossary for enquiries

Email template glossary for enquiries

What follows is a list of placeholders that can be used when creating custom email templates in eyenquiries. Note that any placeholders without corresponding data will return blank.


[[ParentFirstName]] - The parent’s first name as it appears on the enquiry profile.

[[ParentLastName]] - The parent’s last name as it appears on the enquiry profile.

[[ChildFirstName]] - The child’s first name as it appears on the enquiry profile.

[[ChildLastName]] - The child’s last name as it appears on the enquiry profile.

[[NurseryName]] - The name of the nursery as it appears in Branch/Nursery settings.

[[NurseryTelephone]] - The nursery’s telephone number as it appears in Branch/Nursery settings.

[[NurseryEmail]] - The nursery’s email as it appears in Branch/Nursery settings.

[[NurseryWebsite]] - The nursery’s web address as it appears in Branch/Nursery settings.

[[LinkRegistrationform]] - A link to the nursery’s registration form.

[[VisitBookingDate]] - The date of a booked visit for the recipient of the email.

[[VisitBookingTime]] - The time of a booked visit for the recipient of the email.

[[TermsAndConditions]] - The nursery’s terms and conditions as they appear in Branch/Nursery settings.

[[NurseryAddress1]] - The first line of the nursery’s address as it appears in Branch/Nursery settings.

[[NurseryAddress2]] - The second line of the nursery’s address as it appears in Branch/Nursery settings.

[[NurseryAddress3]] - The third line of the nursery’s address as it appears in Branch/Nursery settings.

[[NurseryCounty]] - The nursery’s county as it appears in Branch/Nursery settings.

[[NurseryPostcode]] - The nursery’s postcode as it appears in Branch/Nursery settings.

[[NurseryCountry]] - The nursery’s country as it appears in Branch/Nursery settings.

[[NurseryManager]] - The nursery managers name as they appear in Branch/Nursery settings.

[[PreferredSession]] - The enquiry’s preferred session as it appears in the enquiry profile.

[[ChildDateOfBirth]] - The child’s date of birth, as it appears in the enquiry profile.

[[ChildRoom]] - The child’s room, if the child is assigned to a room.

[[ChildStartDate]] - The child’s start date (or potential start date) as it appears in the enquiry profile.

[[ReasonForCare]] - The reason for care as it appears in the enquiry profile (under the Reason field).

[[CompanyName]] - The company’s name as it appears in Company/Nursery Chain settings.

[[CompanyEmail]] - The company’s email as it appears in Company/Nursery Chain settings.

[[CompanyTelephone]] - The company’s telephone number as it appears in Company/Nursery Chain settings.

[[CompanyWebsite]] - The company’s web address as it appears in Company/Nursery Chain settings. 

[[ParentPrimaryEmail]] - The parent’s primary email as it appears on the enquiry profile.

[[ParentMobilePhone]] - The parent’s mobile phone number as it appears on the enquiry profile. 

[[ParentHomePhone]] - The parent’s home phone number as it appears in the enquiry profile.

[[ParentAddress1]] - The first line of the parent’s address as it appears in the enquiry profile.

[[ParentAddress2]] - The second line of the parent’s address as it appears in the enquiry profile. 

[[ParentPostcode]] - The parent’s postcode as it appears in the enquiry profile.

[[ParentContactMethod]] - The parent’s contact method as it appears on the enquiry profile (under the Contacted via field).

[[LoggedInUserName]] - The name on the current user’s profile.

[[StaffTakingEnquiry]] - The member of staff taking the enquiry as they appear on the enquiry profile.

[[StaffTakingVisit]] - The member of staff taking a booked visit for the recipient of the email. 

[[SourceOfEnquiry]] - The source of the enquiry as it appears on the enquiry profile (under Where did Parent hear about us? (Source))

[[FollowUpDate]] - No longer functional.

[[FollowUpTime]] - No longer functional.

[[Date]] - The date the email is sent.

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