Sometimes, it's necessary to request payment from parents during the enquiry process, which is why eyenquiries has its own invoicing system. It shares some features with the eymanage invoicing system, but when a child is enrolled, invoice records are not carried over to the child profile, though they can still be viewed by clicking on the Enquiry icon at the top of the profile screen.
Go to eyenquiries > Pipeline.
Click on a child’s name to bring up their enquiry profile.
On the bottom right, next to Transactions, click on the button to create an invoice.
Fill in the information in the pop-up window that appears.
Date of Invoice: What date the invoice is sent.
Due Date: When you expect to receive payment.
Reference: What the invoice is for.
Item Name: Choose aProduct/Service from the drop-down menu. Selecting one will automatically fill in the other fields with preassigned information.
Description: A description of the Product/Service. Can be changed after choosing an Item Name.
Quantity: The number of items charged for. You can type in a number or use the arrows. Changing the number will automatically alter the Amount (£).
Unit Price: The price of one item. Can be changed after choosing an Item Name.
Disc%: The discount applied to this payment. The Total Discount and discounted price can be seen in the bottom right.
Amount (£): The price of the item multiplied by its quantity.
Click on +Add a new line to add more items. These can be deleted using the icon on the right.
Click Save as Draft or Approve and Send in the bottom right.
Clicking on the arrow next to Approve and Send will give the option to Save and Approve. This option will create the invoice normally, but it will not be sent to the parent.
You can see all pending invoices for all enquiries in eyenquiries > Invoices.
Once you’ve received payment for an invoice, you can mark it as paid on the system. Go to eyenquiries > Pipeline. Click on a child’s name to bring up their enquiry profile. Click on the unpaid invoice to bring up its details. Under Receive a payment, ...
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Before you begin generating invoices you should take a look at your invoice settings to make sure they function the way you’d like. To find your invoice settings: In the top right, click on > System Settings. Click on Invoices/Payments on the left Go ...
When a parent fills out an enquiry form, the enquiry will automatically appear on your eyenquiries pipeline. To view this enquiry: In the sidebar, go to eyenquiries > Pipeline. The new enquiry should have appeared under Enquiry In. The date of the ...