Notification settings on eyenquiries
On eyenquiries, you can edit which users receive notifications, and which actions they receive notifications for. For example, you may set it up so that both eyenquiries Admin and eyenquiries Standard roles receive notifications for enquiries, but only enquiries Admins receive notifications for enquiries invoice payments.
To edit your notification settings:
- Go to
> Global Settings.
- Click on Other Settings.
- In the Notifications tab, you'll see a table that contains the kinds of notifications that can be sent, and a list of user roles.
- Checking a box will send notifications to users with that roles.
- Settings are saved automatically.
For eyenquiries, these are the notifications you can affect:
Enquiries: Receive a notification whenever you get an enquiry.
Enquiries Invoice Payments: Receive a notification whenever a parent makes a payment for an invoice during the enquiry process.
System: Receive system notifications (e.g. about new releases and updates).
Viewing past notifications
If you've dismissed a notification that you'd like to see again, you can find a list of past notifications on the system.
- Click on the
icon in the top right.
- Click View all notifications.
Related Articles
Customising gender identity in eyenquiries
You can customise what options appear in the Gender Identity field of the enquiry profile through settings. In the top right, click on > Global Settings. Click on eyenquiries in the sidebar. Go to Child Profiles > Gender Identity. Click on the icon ...Adding a user in eyenquiries
Users are anyone who has access to the eyworks system. Users are given access to different parts of the system depending on their role. In the top right, click on > System Settings. Click on the Users tab. Click on the icon in the top right. Type in ...Payment gateway settings for eymanage and eyenquiries invoices
If you have payment gateways enabled, then there will be a Pay Now button on invoices sent to parents, which they can use to pay the invoice using your chosen payment gateway. By default, the Pay Now button appears for both the parents of enrolled ...Creating document types in eyenquiries
Creating document types in eyenquiries is necessary if you want to allow parents to upload certain documents to the registration form. Some of the options available when creating a document type only apply for eymanage features, so in this article ...Creating a deposit in eyenquiries
In eyenquiries, you can manage deposits through the enquiry profile. This includes creating and sending deposit invoices to parents, and recording payments. Creating a deposit invoice Go to eyenquiries > Pipeline. Click on a child’s name to bring up ...