Notifications on the eyparent app

Notifications on the eyparent app

When you download eyparent for the first time, you'll get a pop-up asking if you'd like to allow notifications for this app. If you agree, then eyparent will inform you whenever your childcare setting has shared an update. Tapping on the notification on your device will take you straight to the updated section. For example, if you've received a notification about an accident/incident sheet, then tapping on it will automatically open up the sheet.

If you miss any notifications, you can find a list of them on the app:
  1. On the eyparent app, the number next to the  icon displays the number of unseen notifications. For instance: .
  2. Tap on the bell  to open the list.
  3. Tap on a notification to be taken to the updated section.
Info
If you've turned off notifications for this app, you can turn them back on through your mobile phone settings:
  1. Go to Settings > Notifications.
  2. Scroll down to see a list of apps.
  3. Tap on eyparent to open its individual notifications settings.
  4. Turn on Allow Notifications.

Editing notification settings

eyparent notifications will either be sent to your email address, or will appear on your phone as a push notification. Depending on your preferences, you can choose between email and push notifications for each part of the system, or turn off notifications entirely. 
  1. Go to the  Menu.
  2. Tap on Settings, and you will see a list of the types of notifications you can receive. 
  3. Go through each section and choose whether you would like Email Only notifications, Push Only, Both, or None. 
  4. At the top, you can alter notification settings for all fields. If you select On for All for both Email and Push Notifications, then every option will be set to Both. 
  5. Click Save when you're done.