Requesting a session as a parent

Requesting a session as a parent

Nurseries using eymanage may allow parents to request sessions for children in certain rooms. As a parent, you can either do this through the parent web portal, or the eyparent app.

Requesting a session through the eyparent app
  1. If you have multiple children enrolled at this nursery, you can switch between children through the  Menu on the home page.
  2. In the top right, tap   >   Bookings.
  3. Use the arrows in the top left or right to cycle between weeks. Tapping the Today button will take you back to the current week.
  4. Tap an empty space in the child’s schedule to request to book a session, or tap Book Session in the top right. Note that you cannot book overlapping sessions.
  5. Fill out details of the session in the pop-up window:
    1. Room: This will be predefined with your child's current room. 
    2. Session Type: Choose the type of session you want to book, this may be automatically set as your preferred session type depending on the nursery's settings.
    3. Start/Finish Date: How long you want the session to run for.
    4. Start/Finish Time: What times of day this session starts and ends. Usually determined by Session Type.
    5. Repeat: If you want this session to repeat, select how often from the drop-down menu. How long a session repeats for is determined by Start/Finish Date.
    6. Repeat On: Which days this session will repeat. 
    7. Select Products: Select any additional products the nursery may provide that you’d like to include in this session booking. 
  6. Tap Request to Book. 
  7. You’ll receive an email confirming that the session has been requested. You will also be notified through email if the booking has been accepted or declined.
Requesting a session through the web portal
  1. Click on  Bookings in the sidebar.
  2. If you have multiple children enrolled at this nursery, use the drop-down menu in the top right to select whose schedule you want to view.
  3. Use the arrows in the top left or right to cycle between weeks. Clicking on the today button will take you back to the current week.
  4. Click on an empty space in the child’s schedule to request to book a session, or click Book Session in the top right. Note that you cannot book overlapping sessions.
  5. Fill out details of the session in the pop-up window:
    1. Room: This will be predefined with your child's current room. 
    2. Session Type: Choose the type of session you want to book, this may be automatically set as your preferred session type depending on the nursery's settings.
    3. Start/Finish Date: How long you want the session to run for.
    4. Start/Finish Time: What times of day this session starts and ends. Usually determined by Session Type.
    5. Repeat: If you want this session to repeat, select how often from the drop-down menu. How long a session repeats for is determined by Start/Finish Date.
    6. Repeat On: Which days this session will repeat. 
    7. Select Products: Select any additional products the nursery may provide that you’d like to include in this session booking. 
  6. Click Request to Book. 
  7. You’ll receive an email confirming that the session has been requested. You will also be notified through email if the booking has been accepted or declined.

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