Sending a payment receipt

Sending a payment receipt

Through eymanage, you're able to send receipts for payments received to a parent's email address. Receipts can only be sent to parents who are marked as Bill Payer on their profile.
  1. In the sidebar, click on eymanage > Payments & Reconciliation.
  2. By default, you'll see a list of unallocated payments. 
  3. Use the  Filters to change what kind of payments you want displayed.
  4. Click on the  icon next to a payment.
  5. In the pop-up, you'll see some details of the email that will be sent. While you can edit them, it's usually best to keep the To, From, and Reply to fields as the default. The Subject field refers to the email's subject line. 
  6. Check Send me a copy to receive a copy of the receipt in the email listed next to it. 
  7. Click Send.

    • Related Articles

    • Sending payment links

      If your nursery is integrated with a payment gateway, then you can send payment links to parents from the Invoices tab of the child profile. Whichever parents you send these to will receive an email with a link to where they can submit a payment ...

    • Sending invoices

      To send an invoice to a parent, make sure that at least one parent is marked as Bill Payer on the Parental Details section of the child profile. Parents will receive an email when the invoice is ready to view, which they can do in the parent portal. ...

    • Connecting to payment gateways

      When you’re connected to a payment gateway, you allow parents with an account on that gateway to pay their invoices directly through the eyparent app. eymanage currently supports integration with Stripe, Opayo, and Worldpay. Stripe In the top right, ...

    • Turning on automatic payment for monthly invoices

      You can turn on automatic payment for individual children from their profile. This means that whenever you approve a Monthly Invoice for a child, a payment of a certain amount will be automatically allocated to it. Click on Children in the sidebar. ...

    • Creating a payment on account

      A Payment on Account is just a normal payment that shows up on a child’s Invoices tab instead of the Payments screen, making it easier to track how much parents have paid. This is also a good way to keep track of how much money is left over if a ...