Sending a message to a staff member

Sending a message to a staff member

You can see a record of all communications staff members in  Messages. This is also where you can send messages to them through the system. Depending on what setting you chose for Message Delivery in Nursery/Branch Settings, they may receive these messages in the Communication tab of their profile, or in their email inboxes. 

Sending a message to a single staff member
  1. Click on  Messages in the sidebar.
  2. Click the  icon in the top right, next to the search bar.
  3. Under the To field, type in the name of the staff member and select them from the list.
  4. Type in the Subject, add an Attachment if necessary, and type your message into the text box.
  5. Click Send.
Sending a message to multiple staff members
  1. Click on  Messages in the sidebar.
  2. Click the  icon in the top right, next to the search bar.
  3. Click on Select Multiple Recipients, just above the To field.
  4. In the pop-up window, click on the Rooms field to select which rooms recipients need to belong to.
  5. Below, a list will appear of all staff members belonging to those rooms. Check the boxes next to their names to select them, or select All.
  6. Click Close.
  7. Type in the Subject, add an Attachment if necessary, and type your message into the text box.
  8. Click Send.
Sending a message to staff members using a template
  1. Click on  Messages in the sidebar.
  2. Click the  icon in the top right, next to the search bar.
  3. Click on Select Template in the top right.
  4. Fill in the details in the pop-up window:
    1. Process: This is essentially the type of template you’re using. Either a Staff Letter or a Custom template.
    2. Template: The template you’re using. Which templates you can select depend on which Process you chose.
    3. Filters - Rooms: Click on this field to select which rooms you need recipients to be a part of.
    4. Filters - Tags: Click on this field to select which tags recipients need to have.
    5. Staff: Click on this field to choose which staff member(s) you want to receive this email. Who appears in the list depends on what Filters you set.
  5. Click Add.
  6. You can edit the template if required, then click Send.
Sending an announcement
Announcements are sent to all staff members on the system, and can also be seen by practitioners on the eylog app.
To send an announcement, Message Delivery must be set to System Messages in Branch/Nursery Settings.
  1. Click on  Messages in the sidebar.
  2. Click the  icon in the top right, next to the search bar.
  3. Make sure the Announcement option is checked.
  4. Type in the Subject, add an Attachment if necessary, and type your announcement into the text box.
  5. Click Send.

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