Setting up reminders/notifications for training

Setting up reminders/notifications for training

When setting up training courses you have the option to turn on Reminders/Notifications, which will give you a notification when events or expiry dates are approaching. 
  1. In the top right, click on  > Global Settings.
  2. Click on HR in the sidebar.
  3. Go to Roles/Q&T > Training Courses.
  4. In the top right, click Reminder/Notification Settings.
  5. Fill out the fields:
    1. Initial Process: These are the first reminder notifications you will receive. Typically, the notifications will not occur as frequently as the ones nearer the due date.
    2. Escalation Process: These are notifications that appear closer to the due day. Ideally, these will occur more frequently than Initial notifications.
    3. Frequency: How often you receive notifications: weekly, or daily. This will also affect whether notifications begin days or weeks before/after the due date.
    4. When: When notifications begin. Depending on what you selected for Frequency, this could be in days or weeks.
    5. Due On: For Escalation Process only. Whether notifications will start _ days/weeks Before Due Date, or After Due Date.
    6. Whom: Who receives the notifications.
  6. Click Update.

    • Related Articles

    • Setting up reminders/notifications for events and documents

      When setting up events and documents you have the option to turn on Reminders/Notifications, which will give you a notification when events or expiry dates are approaching. When creating an event or document type, check the box next to ...
    • Customising training reminders

      As the name suggests, Training Reminders are emails sent to users to remind them about expiring training courses. You can customise Training Reminders in settings. In the top right click on > System Settings. Click on Email Templates & Letters. Go to ...
    • Managing training entitlement

      Training entitlement works slightly differently from holiday or sickness entitlement. To begin with, training is not considered an absence; it is booked within session scheduling. Remaining training entitlement also isn’t recorded on the ...
    • Customising shift reminders

      Shift Reminders are emails sent to managers to remind them to confirm shifts for staff members. In the top right click on > System Settings. Click on Email Templates & Letters. Go to Staff > Shift Reminders. Click on the icon in the top right to ...
    • Customising training courses

      The training courses that you assign job titles and staff members are added in Global Settings. In the top right, click on > Global Settings. Click on HR in the sidebar. Go to Roles/Q&T > Training Courses. Click the icon in the top right to add a new ...