Tracking candidate messages through the Communication screen
While you can see messages to and from individual candidates from their profile, you can see a list of all messages from the Communication screen.
To go to the Communication screen:
- In the sidebar, click on eyrecruit > Pipeline.
- Click on the Communication tab along the top of the screen.
The number displayed in a red circle above the Communication tab indicates the number of unread messages from candidates. In the top-left, you can switch between viewing All and Unread messages, to make it easier to find the messages you need to respond to.
The list of candidates is displayed in the column along the left. Type in the candidate's name or email into the search bar just above to find them more quickly. Or use the
icon to filter the candidates by
Nursery,
Tags,
Stages,
Categories,
Titles, and
Status.
Clicking on a candidate will display their entire message history. You can message a candidate from this screen by clicking on a candidate, then clicking on
Compose in the top right. To mark a message from a candidate as
Unread, click on the three dots
next to a message, then click
Unread.
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