Using the history log

Using the history log

The history log is a record of all the activity associated with a particular enquiry, including copies of emails sent to and from the candidate. You can see it on the enquiry’s profile:
  1. Go to eyenquiries > Pipeline.
  2. Click on a child’s name to open up their enquiry profile.
  3. Scroll to the bottom to see the history log.
You can use filters to make it so the history log only displays certain activity types.

Using filters with the history log

  1. Click on Filters to the top right of the history log.
  2. Check which activity types you want to see: Email, Phone, or Task.
  3. Click Save.


    • Related Articles

    • Using the calendar with eyenquiries

      eyenquiries uses the system’s Branch Calendar, which is shared with eymanage. This makes it easier to plan visits around other events in the nursery. From the sidebar, click on the Branch Calendar . Check eyenquiries from the list just left of the ...

    • Creating an invoice in eyenquiries

      Sometimes, it's necessary to request payment from parents during the enquiry process, which is why eyenquiries has its own invoicing system. It shares some features with the eymanage invoicing system. Creating an invoice Go to eyenquiries > Pipeline. ...

    • Payment gateway settings for eymanage and eyenquiries invoices

      Following the release of eypay, this feature will be slowly phased out. Up until September 2026, this will be available as a legacy feature, after which it will be removed. If you have payment gateways enabled, then there will be a Pay Now button on ...

    • Notification settings on eyenquiries

      On eyenquiries, you can edit which users receive notifications, and which actions they receive notifications for. For example, you may set it up so that both eyenquiries Admin and eyenquiries Standard roles receive notifications for enquiries, but ...

    • Customising gender identity in eyenquiries

      You can customise what options appear in the Gender Identity field of the enquiry profile through settings. In the top right, click on > Global Settings. Click on eyenquiries in the sidebar. Go to Child Profiles > Gender Identity. Click on the icon ...