Messaging and Email Templates
Children email template glossary
What follows is a list of placeholders that can be used when creating custom email templates for children and parents in eymanage. Note that not every placeholder is usable by every template format, and that any placeholders without corresponding ...
Staff email template glossary
What follows is a list of placeholders that can be used when creating custom email templates for staff in eymanage. Note that not every placeholder is usable by every template format, and that any placeholder without corresponding data will return ...
Creating custom email templates
For email templates that don’t have a specific function on the system, you can create custom templates. These can be selected when sending a message to a staff member or a parent. In the top right click on > Global Settings. Click on Email Templates ...
Customising debtors letters
Debtors Letters are sent out to parents who still have outstanding balances on certain days of the month. You can customise the content of the letter, when it’s sent, and to whom. In the top right click on > System Settings. Click on Email Templates ...
Customising online booking emails
Online Booking emails are sent in response to parents using the booking system. You can customise what parents receive when bookings are made, declined, and confirmed. In the top right click on > System Settings. Click on Email Templates & Letters. ...
Customising the child profile form email
When you send parents a Child Profile Form, they receive an email with a link to the form. You can customise how it appears to them in settings. In the top right click on > System Settings. Click on Email Templates & Letters. Go to Children > Child ...
Customising staff letters
Staff Letters are simply messages intended to be sent out to multiple staff members. These can be sent out manually, or set to recur weekly/monthly, in which case you need to define some simple automation when setting up the template. Creating a ...
Customising staff profile form emails
When you send a Staff Profile Form to a staff member, they will receive an email with a link to the form. The contents of this email can be customised in settings. In the top right click on > System Settings. Click on Email Templates & Letters. Go to ...
Sending a message to a parent
You can see a record of all communications with parents, staff members, and enquiries in Messages. This is also where you can send messages to them. Depending on what setting you chose for Message Delivery in Nursery/Branch Settings, they may receive ...
Sending a message to a staff member
You can see a record of all communications with parents, staff members, and enquiries in Messages. This is also where you can send messages to them through eymanage. Depending on what setting you chose for Message Delivery in Nursery/Branch Settings, ...
Introduction to email templates
Email templates are an easy way of sending the same information to multiple people, while keeping the content personalised. This is done by using placeholders that draw from information in the system, such as a staff member’s First Name, Last Name, ...