eyparent
Requesting a session on the eyparent app
Your nursery may allow you to request sessions for certain rooms through the eyparent app. Depending on how your nursery has set up the online booking, you may be able to request funded sessions this way, or only extra sessions which are not included ...
Reporting an absence through the eyparent app
If your child is ill, on holiday, or otherwise absent, you can inform your nursery through the eyparent app, which will immediately update the nursery's register for the absent days. On the Home screen, tap Report Absence. Select the dates when your ...
How to switch children on the eyparent app
Once you've created a parent account and installed the eyparent app on your device, you should be able to view records for all your children at the nursery. While you can only see one child at a time, it's easy to switch between them. While you're on ...
Viewing legacy messages on the eyparent app
With the introduction of the updated eyparent app, unless the nursery is eylog-only, parents and staff are no longer able to use the old messaging system. However, you can still see a record of all messages sent and received before the update went ...
Viewing eymemories videos using the eyparent app
eymemories exists in both digital and physical versions. Because the digital version is accessed through a download link, it's easy to watch any videos on your child's learning journey from your computer. Naturally, this capability doesn't exist in ...
How to update to the new eyparent app
With the big eyparent update, we're bringing an improved user interface and a number of new features. Here's how to install the update if you already have the eyparent app installed on your device: When the update is live, you'll get a notification ...
Notifications on the eyparent app
When you download eyparent for the first time, you'll get a pop-up asking if you'd like to allow notifications for this app. If you agree, then eyparent will inform you whenever your childcare setting has shared an update. Tapping on the notification ...
Using conversations on the eyparent app
Conversations are direct messages between users on the system. They can be formed between individual users, or with multiple users in a group conversation. While any nursery employee will be able to contact you with conversations, parents are only ...
Viewing communications on the eyparent app
Communications are messages sent to you from your childcare provider,. These can be sent out individually, or to multiple parents at once. You can see all the communications you've received on the eyparent app. Tap the icon at the bottom of the ...
Using the newsfeed on the eyparent app
The Newsfeed screen on the eyparent app lets you keep up-to-date with events and announcements across the whole nursery. If your childcare setting uses eyengage as part of their software package, parents can access this screen by clicking on the ...
Setting up your parent account
Shortly after your child has been added to the system, you should receive an activation email for your parent login, which you can use to set up your parent account. Activating your account Click on the Activate my account in the email you receive. ...
Ordering eymemories on the eyparent app
eymemories is a digital or physical book which compiles a child's learning journey in a way that's readable and visually appealing, complete with photos and observations, so you can have a keepsake of your child's time at the nursery. Alongside the ...
Paying invoices through the eyparent app
If your child's nursery has set up a payment gateway, then you are able to pay invoices through the parent app as long as you have an account with the payment gateway in question. The three payment gateways eymanage supports are Stripe, Opayo and ...
Signing your child in/out on the eyparent app
With eyworks, children can be signed in and out by scanning a QR code. Parents can either scan the QR code themselves using the eyparent app camera, or generate a code on the app for a nursery employee to scan. Scanning a code through the app Tap the ...
Viewing resources/documents on the eyparent app
Parents can access any resources and documents that practitioners upload to the system, whether or not they've been added to a planning sheet. You will receive a notification every time a resource or document has been added. Go to > Home Learning. ...
Viewing invoices/payments on the eyparent app
A record of all invoices and payments can be found on the eyparent app. On the Home screen, there is a section called Account Summary, where you can see the current balance due to be paid, and the sum of any deposits that you've made. Tap View ...
Adding medicine forms on the eyparent app
Parents can create and share medicine forms with nurseries to inform practitioners of their child’s condition, and how to administer the dosages. Tap the icon in the bottom right of the Home page. Tap Create Medicine Form. The Date and Time field is ...
Viewing medicine forms on the eyparent app
Nursery practitioners can use medicine forms to record whenever medicine has been administered to your child. This can be shared with parents, and updated with every dose. Tap the icon to go to the timeline. You can quickly filter the timeline to ...
Adding accident/incident sheets on the eyparent app
Parents can create pre-existing accident/incident sheets to inform the nursery about any accidents or incidents that occurred while the child wasn’t at the nursery. Tap the icon in the bottom right of the Home page. Tap Create Pre-existing Accident ...
Viewing accident/incident sheets on the eyparent app
Accident/incident sheets are used by practitioners to record if a child has had an accident or incident, what kind, and what actions have been taken. Afterwards, the sheets are shared with the child’s parents. Tap the icon to go to the timeline. You ...
Viewing reports on the eyparent app
As a parent, you can view reports on how your child is doing according to the development frameworks at your nursery, through the eyparent app. Once a report has been published to you, you can add comments and send it back to confirm that you’ve seen ...
Viewing planning sheets on the eyparent app
Planning sheets provide a plan on what a child should do next in order to progress in their learning goals, along with any resources and documents that you can use to help your child learn at home. As a parent, you can see any planning sheets that ...
Adding observations on the eyparent app
As a parent, you’re able to add observations for your own children on the eyparent app to show nursery staff how they are progressing at home. Once an observation has been saved, a practitioner can see it and publish it to your child’s learning ...
Viewing observations on the eyparent app
Observations are a way for nursery staff to track how a child is progressing in their development. Parents can view all published observations for their children in on their Timeline. Viewing observations On your Home page, the most recent ...
Adding a daily diary note on eyparent
On the eyparent app, you can add notes to daily diaries up to six weeks in advance to keep a record of what's going on with your child, and to keep your nursery informed. You can also add a note for the same day, so long as the daily diary has not ...
Viewing daily diaries on the eyparent app
Daily diaries are a way for nursery staff to record a child’s daily actions – including nappy changes, sleep times, etc – and absences. Once a diary has been completed it can be shared with parents for viewing. Daily diaries will appear on the ...
Booking an extra session on the eyparent app
Nurseries using eymanage may turn on an option that allows parents to book sessions for children in certain rooms without needing approval. Sessions can only be booked if rooms have enough spaces, and they will always be considered Extra sessions, ...