eyworks Support | Help Centre


    • Help Centre

    • eymanage

      Streamline your nursery management with all the tools you need in one place.

    • eypeople

      Centralise your employee data to maintain personnel records, identify staff development opportunities and ensure HR compliance.

    • eyenquiries

      Reduce paperwork and accelerate your follow up process to turn enquiries into enrolments.

    • eyrecruit

      Take your recruitment to the next level and find the right person to join your team.

    • eylog

      Create memorable learning journeys and easily capture every child’s development milestones.

    • eyengage

      Build a community and boost your engagement with parents and staff.

    • eyparent

      Keep parents and carers involved and informed through their child’s early years with instant updates straight to their pocket.

    • Getting Started

      A Getting Started guide to walk you through some of the key features of each product.

    • Release Notes

      Find out what is new on the eyworks suite.

    • FAQs

      Frequently asked questions.

    • eyemployee

      Streamline your HR and bring your employees' work life together in one on-the-go app.

    • My Subscription

      Learn how to manage your subscription.
                

      • Recent Articles

      • January 2025

        This article will be updated with release notes whenever new features are released throughout the month of January. eymanage 20th January 2025 For an equally spread (annualised) invoice where the funding calculation is set to As per weekly funding ...

      • Tracking candidate messages through the Communication screen

        While you can see messages to and from individual candidates from their profile, you can see a list of all messages from the Communication screen. To go to the Communication screen: In the sidebar, click on eyrecruit > Pipeline. Click on the ...

      • Editing cancellation reasons for visits

        When marking a visit as cancelled on eyenquiries, you're prompted to select a reason for the cancellation from a list. You're given the choice between several standard reasons by default, but you can edit them, or add your own, by going to Global ...

      • Connecting to payment gateways

        When you’re connected to a payment gateway, you allow parents with an account on that gateway to pay their invoices directly through the eyparent app. We currently support integration with Stripe, Opayo, and Worldpay. Stripe In the top right, click ...

      • Payment gateway settings for eymanage and eyenquiries invoices

        If you have payment gateways enabled, then there will be a Pay Now button on invoices sent to parents, which they can use to pay the invoice using your chosen payment gateway. By default, the Pay Now button appears for both the parents of enrolled ...