eyworks Support | Help Centre


    • Help Centre

    • eymanage

      Streamline your nursery management with all the tools you need in one place.
    • eypeople

      Centralise your employee data to maintain personnel records, identify staff development opportunities and ensure HR compliance.
    • eyenquiries

      Reduce paperwork and accelerate your follow up process to turn enquiries into enrolments.
    • eyrecruit

      Take your recruitment to the next level and find the right person to join your team.
    • eylog

      Create memorable learning journeys and easily capture every child’s development milestones.
    • eyengage

      Build a community and boost your engagement with parents and staff.
    • eyparent

      Keep parents and carers involved and informed through their child’s early years with instant updates straight to their pocket.
    • Getting Started

      A Getting Started guide to walk you through some of the key features of each product.
    • Release Notes

      Find out what is new on the eyworks suite.
    • FAQs

      Frequently asked questions.
    • eyemployee

      Streamline your HR and bring your employees' work life together in one on-the-go app.
    • My Subscription

      Learn how to manage your subscription.
                

      • Recent Articles

      • Invoice Layout Version 3

        In response to DFE charging guidance coming into action starting January 2026, we've added an additional Invoice Layout intended to provide more transparency for parents regarding how they are charged for sessions. Version 3 is designed to work for ...
      • Release Notes: December 2025

        This article will be updated with release notes whenever new features are released throughout the month of December. eymanage 09/12/2025 We’ve introduced a new version 3 invoice layout to meet the latest DfE funding requirements and provide a clearer ...
      • Occupancy (FTE) Based on Session Type

        When you use the Occupancy screen or generate an Occupancy report, you're given details on the average FTE of children booked into each room. What is FTE? FTE, or Full-Time Equivalent, simply looks at all the hours booked into a particular room, and ...
      • Booking/requesting sessions

        Depending on how your nursery has set up online booking, you may be able to request sessions for certain rooms through the eyparent app, or even book them outright without needing approval. If this isn't available to you, then your nursery may not ...
      • Creating posts/polls

        <br> On eyengage, you can create posts and polls. Use posts to update staff and parents about what’s going on at the nursery, and polls to gather opinions or information from parents and staff. Creating a post In the top right, ...