eyworks Support | Help Centre


    • Help Centre

    • eymanage

      Streamline your nursery management with all the tools you need in one place.

    • eypeople

      Centralise your employee data to maintain personnel records, identify staff development opportunities and ensure HR compliance.

    • eyenquiries

      Reduce paperwork and accelerate your follow up process to turn enquiries into enrolments.

    • eyrecruit

      Take your recruitment to the next level and find the right person to join your team.

    • eylog

      Create memorable learning journeys and easily capture every child’s development milestones.

    • eyengage

      Build a community and boost your engagement with parents and staff.

    • eyparent

      Keep parents and carers involved and informed through their child’s early years with instant updates straight to their pocket.

    • Getting Started

      A Getting Started guide to walk you through some of the key features of each product.

    • Release Notes

      Find out what is new on the eyworks suite.

    • FAQs

      Frequently asked questions.

    • eyemployee

      Streamline your HR and bring your employees' work life together in one on-the-go app.

    • My Subscription

      Learn how to manage your subscription.
                

      • Recent Articles

      • Disabling/enabling parent absence reporting

        By default, parents have the ability to report their child's absences through the eyparent app. When enabled, parents can use the Report Absence button to add absences to their child's schedule directly from the app. However, managers can choose to ...

      • May 2025

        This article will be updated with release notes whenever new features are released throughout the month of May. eyparent 5th May 2025 Notification Settings: You can now manage your email notification preferences on the app. Tap the new Settings ...

      • Email notification settings

        By default, you receive email notifications when updates have been made on the parent app. However, if you would prefer not to have these notifications in your inbox, you can turn off some or all of them through your parent app settings. Go to the ...

      • Using filters on the timeline

        Your timeline displays all the updates about your child while they're at the nursery, collating your child's observations, daily diaries, accident/incident sheets, medicine forms, and reports in one place. To make it easier to sort between all these ...

      • Switching between internal and external messages

        With our eyworks products, you can choose between two ways of receiving messages: Internal or External. These can be selected separately for parents and staff. Internal Messages can only be read on the system, through the Messages screen for staff, ...