eyworks Support | Help Centre


    • Help Centre

    • eymanage

      Streamline your nursery management with all the tools you need in one place.
    • eypeople

      Centralise your employee data to maintain personnel records, identify staff development opportunities and ensure HR compliance.
    • eyenquiries

      Reduce paperwork and accelerate your follow up process to turn enquiries into enrolments.
    • eyrecruit

      Take your recruitment to the next level and find the right person to join your team.
    • eylog

      Create memorable learning journeys and easily capture every child’s development milestones.
    • eyengage

      Build a community and boost your engagement with parents and staff.
    • eyparent

      Keep parents and carers involved and informed through their child’s early years with instant updates straight to their pocket.
    • Getting Started

      A Getting Started guide to walk you through some of the key features of each product.
    • Release Notes

      Find out what is new on the eyworks suite.
    • FAQs

      Frequently asked questions.
    • eyemployee

      Streamline your HR and bring your employees' work life together in one on-the-go app.
    • My Subscription

      Learn how to manage your subscription.
                

      • Recent Articles

      • Requesting a session on the eyparent app

        Your nursery may allow you to request sessions for certain rooms through the eyparent app. Depending on how your nursery has set up the online booking, you may be able to request funded sessions this way, or only extra sessions which are not included ...
      • How to switch children on the eyparent app

        Once you've created a parent account and installed the eyparent app on your device, you should be able to view records for all your children at the nursery. While you can only see one child at a time, it's easy to switch between them. While you're on ...
      • Turning on replies for parents

        By default, parents are not able to use the eyparent app to respond to messages sent by the nursery. However, you have the option to turn on replies for parents in Branch/Nursery Settings, which will add a Reply button to any new messages sent to ...
      • March 2025

        This article will be updated with release notes whenever new features are released throughout the month of March. eyparent 3rd March 2025 Historical messages are now accessible in Legacy Messages within the Conversations tab. This allows reference to ...
      • Viewing legacy messages on the eyparent app

        With the introduction of the updated eyparent app, unless the nursery is eylog-only, parents and staff are no longer able to use the old messaging system. However, you can still see a record of all messages sent and received before the update went ...