FAQs
New messaging features on eyworks
We're planning on rolling out changes to the messaging feature on eyworks. All communications will now take place within the system, meaning external messages will no longer be available. The current messaging feature will also be replaced with ...
Meet Aimey: Your dedicated writing assistant
We have implemented a new feature called Aimey, or Artificial Intelligence Made for Early Years. This is an AI writing tool that uses technology by OpenAI to enhance the text you input: correcting spelling and grammar, improving the quality of your ...
Android operating system versions 4 & 5 end of life
Due to planned security upgrades, support for Android versions 4 & 5 is planned to end on 30/06/2024. After this date the eylog practitioner app will not work on devices that cannot upgrade to a more recent version of Android. For the best experience ...
Subscription
Do your prices include VAT? No, all our prices are exclusive of VAT. Do you have a fixed contract period? Yes, you are purchasing an initial 12 month licence for all our products. We are so confident you will love it we provide a 30 days satisfaction ...
Security
Who is your cloud server service provider and where do you store our data? eyworks apps are backed by AWS Cloud Infrastructure. We host customer data in the London Data Center distributed across multiple Availability Zones. Our Infrastructure is ...
Parents
Can we share information with our parents? Yes, indeed! Once you register parents on eyworks, they can view their child’s learning journey, reports, invoices and much more on our free dedicated eyparent app. Parents can also contribute by adding ...
Nurseries
Do we need a WiFi connection at the nursery? Yes, the eyworks suite uses WiFi to connect to the internet and to upload the data to the eyworks servers. However, the eylog tablet application also works in an offline mode which allows you to record ...
General
What is eyworks? eyworks is everything your nursery needs! A suite of Early Years software tools which cover all of your nursery management requirements in one easy-to-manage place – from invoicing and scheduling to parental engagement and children’s ...