If you have automatic allocation turned on in Invoice settings, you will be given the option to allocate the payments automatically, starting with the oldest outstanding invoice.

Importing bank statements

1. Go to eymanage > Payments & Reconciliation in the sidebar.
   
2. Click on the Bank Statement tab in the top left. 
   
3. Click on Import Bank Statement in the top right.
   
4. Click on the Select Nurseries menu to choose which nurseries to import the statement for.
5. Click   to upload a CSV file of your bank statements. Clicking on the  icon next to the uploaded file name will remove it. 
   
6. Click Next.
   
7. In the Import Settings settings, the column headings from the CSV file will be matched with the fields on the system. If the columns match the field names, they are assigned automatically. If not, you will be able to assign them yourself using the drop-down menus. Check each field before continuing to make sure all columns line up with the correct values.
   
8. Click Next.
   
9. On the Review screen, you'll see a summary of which transactions are ready to be imported, and which contain errors. You cannot import transactions with errors. Click Back to go to previous steps and correct these errors before continuing. 
   
10. When everything is ready, click Import.
    

Adding payments on account

A Payment on Account is just a normal payment that shows up on a child’s Invoices tab instead of the Payments screen, making it easier to track how much parents have paid. This is also a good way to keep track of how much money is left over if a parent has overpaid. Once a Payment on Account is created, it can be refunded, transferred to another child, or allocated to an invoice. It cannot be allocated to multiple invoices at once; you can only do that when allocating payments from the Payments screen.

Adding a payment on account

1. Click on  Children in the sidebar.
2. Click on a child’s name to bring up their profile.
3. Click on the Invoices tab on the left.
4. In the top right, click Create+ > Payment on Account. 
5. Enter the details of the payment.
6. Click Save.
   

Allocating a payment on account

Once you've created a payment on account, you can allocate it to an invoice.

1. Click on  Children in the sidebar.
2. Click on a child’s name to bring up their profile.
3. Click on the Invoices tab on the left.
4. Click on an invoice to view it.
5. At the bottom, you will see a list of Payments on Account. Click on the  icon next to the one you want to allocate to this invoice.
6. Fill out the details of the payment.
7. Click Save.
   

If you have automatic allocation turned on in Invoice settings, the payment will be allocated automatically to the next invoice to be approved.

Adding credit notes

Adding a credit note through the child profile

1. Click on  Children in the sidebar.
2. Click on a child’s name to bring up their profile.
3. Click on the Invoices tab on the left.
4. In the top right, click Create+ > Credit Note. 
5. Enter the details of the credit.
6. Click Save.
   

Adding a credit note through the Payments screen

1. Click on eymanage > Payments in the sidebar.
2. In the top right, click Create Credit Note.
3. Choose which children this payment is for from the field on top. 
4. Fill in the rest of the fields.
5. Click Save.
6. The credit note will be added to the child’s account. You can see it on the Invoices tab on the child’s profile.
   

Allocating a credit note

1. Click on  Children in the sidebar.
2. Click on a child’s name to bring up their profile.
3. Click on the Invoices tab on the left.
4. Click on an invoice to view it.
5. You will see a list of Credit Notes. Click on the  icon next to the one you want to allocate to this invoice.
6. Fill out the details of the payment.
7. Click Save.
   

If you have automatic allocation turned on in Invoice settings, the credit note will be automatically allocated to the next invoice to be approved. 

Payment accounts