Tracking messages with a candidate

Tracking messages with a candidate

All email interactions between candidates and the hiring team are recorded in the candidate profile.

  1. In eyrecruit, click on the Pipeline tab.
  2. Click on the candidate to bring up their profile.
  3. Click on the Messages tab to see all email communications between the candidate and the hiring team.
  4. You can see when an email was delivered, sent, and opened by a candidate by clicking on the  icon next to each message.
  5. Click on  next to a message to expand and view the whole email.
  6. In the expanded email, you can click Reply on the right, which will bring up a pop-up that lets you select/write an email to send out as a reply from the system.

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