Tracking messages with a candidate
All email interactions between candidates and the hiring team are recorded in the candidate profile.
- In eyrecruit, click on the Pipeline tab.
- Click on the candidate to bring up their profile.
- Click on the Messages tab to see all email communications between the candidate and the hiring team.
- You can see when an email was delivered, sent, and opened by a candidate by clicking on the
icon next to each message.
- Click on
next to a message to expand and view the whole email.
- In the expanded email, you can click Reply on the right, which will bring up a pop-up that lets you select/write an email to send out as a reply from the system.
To see a list of messages from all candidates, go to the Communication screen.
Related Articles
Tracking candidate messages through the Communication screen
While you can see messages to and from individual candidates from their profile, you can see a list of all messages from the Communication screen. To go to the Communication screen: In the sidebar, click on eyrecruit > Pipeline. Click on the ...Using the history log on the candidate profile
You can use the history log on a candidate’s profile to see a history of what updates have been made to a candidate’s profile and status, and when they happened. In eyrecruit, click on the Pipeline tab. Click on the candidate to bring up their ...Downloading a candidate's profile
You’re able to download a candidate’s profile information to your computer. This is useful if you want to save a candidate’s details after archiving or deleting a job. In eyrecruit, click on the Pipeline tab. Click on the candidate to bring up their ...Tasks in the candidate profile
Tasks are a way of keeping track of any actions you need to do associated with a particular candidate. Tasks created for a candidate can be seen by all users in that candidate’s hiring team. Adding a task In eyrecruit, click on the Pipeline tab. ...Editing the candidate profile
Changing the candidate's name In eyrecruit, go to either the Pipeline or the Candidates tab and click on the candidate to bring up their profile. Hover over the candidate's name in the top left to bring up three icons. Click on the icon to edit the ...