Viewing invoices/payments as a parent

Viewing invoices/payments as a parent

A record of all invoices and payments can be found on the parent portal/app.

Viewing invoices/payments on the eyparent app
  1. In the top right, click on   >   Invoices/Payments.
  2. You’ll see a summary of all your invoices and payments.
  3. Tap an invoice or payment to see more details.
  4. For invoices only, tap View Invoice to see the invoice itself.
  5. Click on the Download button in the top right to download this invoice as a PDF.
If the nursery has integrated the system with payment gateways, you are able to pay invoices from your parent portal/app.

Viewing invoices/payments on the web portal
  1. Click on  Invoices/payments in the sidebar.
  2. You’ll see a summary of all your invoices and payments.
  3. Click on an invoice to view it.
  4. Click on the Download button in the top right to download this invoice as a PDF.

    • Related Articles

    • Paying invoices through the parent portal/app

      If the nursery is integrated with a payment gateway, then as a parent you are able to pay their invoices through the parent portal or app, as long as you have an account with the payment gateway in question. The three payment gateways eymanage ...

    • Viewing reports as a parent

      As a parent, you can view reports on how your child is doing according to the development frameworks at your nursery, through the parent portal/app. Once a report has been published to you, you can add comments and send it back to confirm that you’ve ...

    • Viewing observations as a parent

      Observations are a way for nursery staff to track how a child is progressing in their development. Parents can view all published observations for their children in the Learning Journey. Viewing observations on the eyparent app In the top right, tap ...

    • Viewing messages as a parent

      Depending on how your nursery has set things up, you may receive communications through email, or through the Messages page on your parent portal/app. Viewing messages through the eyparent app (Android) In the top right, tap > Messages. If your ...

    • Viewing accident/incident sheets as a parent

      Accident/incident sheets are used by practitioners to record if a child has had an accident or incident, what kind, and what actions have been taken. Afterwards, the sheets are shared with the child’s parents. Viewing accident/incident sheets on the ...