eyworks Support | Help Centre


    • Help Centre

    • eymanage

      Streamline your nursery management with all the tools you need in one place.
    • eypeople

      Centralise your employee data to maintain personnel records, identify staff development opportunities and ensure HR compliance.
    • eyenquiries

      Reduce paperwork and accelerate your follow up process to turn enquiries into enrolments.
    • eyrecruit

      Take your recruitment to the next level and find the right person to join your team.
    • eylog

      Create memorable learning journeys and easily capture every child’s development milestones.
    • eyengage

      Build a community and boost your engagement with parents and staff.
    • eyparent

      Keep parents and carers involved and informed through their child’s early years with instant updates straight to their pocket.
    • Getting Started

      A Getting Started guide to walk you through some of the key features of each product.
    • Release Notes

      Find out what is new on the eyworks suite.
    • FAQs

      Frequently asked questions.
    • eyemployee

      Streamline your HR and bring your employees' work life together in one on-the-go app.
    • My Subscription

      Learn how to manage your subscription.
                

      • Recent Articles

      • March 2025

        This article will be updated with release notes whenever new features are released throughout the month of March. eyparent 3rd March 2025 Historical messages are now accessible in Legacy Messages within the Conversations tab. This allows reference to ...
      • Viewing legacy messages on the eyparent app

        With the introduction of the updated eyparent app, unless the nursery is eylog-only, parents and staff are no longer able to use the old messaging system. However, you can still see a record of all messages sent and received before the update went ...
      • Using formulae to calculate rates for products and services

        When creating a new product or service, you have the option to use a custom formula to calculate how rates are applied. This is useful if you have a more complex way of charging for products/services, or if you want your products/services to interact ...
      • Sending messages on eylog

        Nursery managers can send messages to parents through eylog. The messages will be delivered to both to the eyparent app and the parent's external email. Click on Messages in the side bar. Click on Compose Message. Under Select Recipients, you'll see ...
      • Viewing eymemories videos using the eyparent app

        eymemories exists in both digital and physical versions. Because the digital version is accessed through a download link, it's easy to watch any videos on your child's learning journey from your computer. Naturally, this capability doesn't exist in ...