Creating a payment in eyenquiries

Creating a payment in eyenquiries



You’re able to mark an invoice as paid through the Transactions section of an enquiry profile, or through the Invoices tab.

Through the enquiry profile
  1. Go to eyenquiries > Pipeline.
  2. Click on a child’s name to bring up their enquiry profile.
  3. Click on the unpaid invoice to bring up its details.
  4. Under Receive a payment, you can alter any details of the payment received (except for the invoice amount, which cannot be changed).
  5. Click Add Payment.
  6. The invoice will be marked as Paid.

Through the Invoices tab
The Invoices tab shows a list of all enquiries for the branch, along with basic details for each one. You cannot create or edit an invoice from this tab, but you can make a payment.
  1. Go to eyenquiries > Invoices.
  2. For the invoice you want to mark as paid, click on the  button under the Add Payment column.
  3. Fill in details of the payment in the pop-up window. 
  4. Click Add Payment.

    • Related Articles

    • Creating an invoice in eyenquiries

      Sometimes, it's necessary to request payment from parents during the enquiry process, which is why eyenquiries has its own invoicing system. It shares some features with the eymanage invoicing system, but when a child is enrolled, invoice records are ...
    • Creating document types in eyenquiries

      Creating document types in eyenquiries is necessary if you want to allow parents to upload certain documents to the registration form. Some of the options available when creating a document type only apply for eymanage features, so in this article ...
    • Creating a product/service for eyenquiries

      If you need to request payment from a parent during the enquiry process, you can send them an invoice through eyenquiries. To do this, you first have to set up a product or service on the system, which defines what you invoice the parent for. ...
    • Creating tags for enquiries

      Tags are a functionality that exist across multiple eyworks products, which allow for greater categorisation of staff, children, etc. But here we'll be talking specifically about creating new tags as a way of categorising enquiries. Go to > System ...
    • Creating rooms/groups in eyenquiries

      Rooms/Groups represent the physical rooms you have in a nursery. You can select which room an enquiry is assigned to when editing their profile. If you have eymanage as well, this is the room the child will be assigned when they're enrolled. In the ...