Making a child's profile active on eylog

This article is only relevant to eylog-only customers

Inactive children are read-only on eylog. This means you can't change any of the child's information, add observations, create daily diaries, etc. If necessary, you can unlock a child's profile by reactivating it. 

1. Click on  Children in the sidebar.
   
2. Click on the Inactive Children button at the top.
   
3. Click on a child to bring up their profile. 
   
4. Scroll to the bottom of the All About Me > Profile page and click Make Active.
   
5. Read the information in the popup, then click Yes. 

60 days after a child's profile has been made inactive, all media associated with this child on eylog and eymanage (e.g. photos, audio files, videos, attachments) will be deleted. Making a child active again will cancel the media deletion.

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