My Subscription
Subscription FAQs
Do your prices include VAT? No, all our prices are exclusive of VAT. Do you have a fixed contract period? Yes, you are purchasing an initial 12 month licence for all our products. We are so confident you will love it we provide a 30 days satisfaction ...
Changing your system's URL
When your early years setting uses one of our eyworks products for the first time, we create a unique URL for you that practitioners and managers can use to log in to the system. Any data you input into the system is tied to this URL. The eylog ...
Multi-factor authentication (MFA)
Multi-Factor Authentication (MFA) adds an extra layer of security to your system by introducing an additional login requirement beyond just username and password. With MFA enabled, users will have to enter a verification code any time they want to ...
Purchasing additional eyworks products
On the eyworks system, any products that you haven’t purchased will appear in the sidebar with the word LEARN next to them. Clicking on a product you don’t have access to will take you to a page where you can register interest. Click on the Learn ...
Making payments
Depending on the type of contract you are on, you’ll receive invoices at the beginning of every month or year. You have several options for making payments. Monthly customers can pay using BACS, or through direct debit using GoCardless, which allows ...
Thinking of leaving?
Speak with us If you're thinking of leaving eyworks, please contact the support team before committing to a decision: we may be able to find a solution to your problem. If you're struggling with some aspect of the system, we provide training both ...