Paying invoices through the eyparent app

Paying invoices through the eyparent app




Paying invoices through payment gateways

If your child's nursery has set up a payment gateway, then you are able to pay invoices through the parent app. The three payment gateways eymanage supports are Stripe, Opayo and Worldpay. 

This feature is not available if your child's setting hasn't connected their account to any of these payment gateways, or if gateway payments are disabled for enrolled children. 

  1. On the Home screen, there is a section called Account Summary, where you can see the current balance due to be paid, and the sum of any deposits that you've made. 
  2. Tap View Details under the Account Summary to go to the Invoices/Payments screen.
  3. You'll see a list of all invoices sent to you, and all payments made. 
  4. Tap Pay Now at the bottom of the screen.
  5. Select a Payment Method from the menu.

  6. Enter the Amount or Deposit you'd like to pay.
  7. Tap Proceed to pay £[Amount + Deposit].
  8. Tap Yes in the confirmation window.

Making payments through your Tax-Free Childcare account on the eyparent app

When you go to the Invoices & Payments screen on your parent app, you may see a yellow banner at the top of the screen. This is to indicate that Tax-Free Childcare (TFC) has been enabled for your childcare setting, which will allow you to pay your childcare provider through your TFC account, once it's been set up on the app. To do this, you need to give permission to the HMRC for eyworks to access your TFC account. After the app is authorised, you'll be able to link each TFC account you wish to use.

Authorising with HMRC

  1. From the homepage, tap on View Details in your Account Summary. You'll be taken to the Invoices/Payments screen.
  2. Tap on the  icon to view your Payment Methods, where you can see if TFC has been authorised for your account.
  3. Tap on Tax-Free Childcare to bring up a pop-up, which includes details of the steps you must take to use a TFC account to pay through the eyparent app.
    1. You'll also be re-directed to this pop-up if you attempt to Pay Now using Tax-Free Childcare before it has been set up properly
  4. Tap Give Permission on HMRC and to be redirected to gov.uk. 
  5. Tap Continue > Sign in to the HMRC online service.
  6. Sign in to your HMRC account.
  7. Tap Give permission.
  8. If authorisation is successful, you'll be taken back to the Payment Methods screen where you can start linking TFC accounts.

Linking a child's TFC account

  1. Once your eyparent account is authorised, a list of all your children will appear under the Tax-Free Childcare heading on the Payment Methods screen.
  2. Tap on your child's name to select them. You can select more than one.
  3. Check that your child's Date of Birth is correct.
  4. Enter your child's unique TFC Reference Code (you'll find this within the HMRC account portal). 
  5. Do this for every child you'd like to link.
  6. Tap Link Child(ren) to link every selected child.

Unlinking a child's TFC account

  1. Under Tax-Free Childcare on the Payment Methods screen, tap on a child's name to see their details. 
  2. Tap Unlink TFC Account.

Making payments

Once your nursery has turned on Tax-Free Childcare (TFC) and you've linked your child's TFC account, you'll be able to pay nursery fees from your Tax-Free Childcare account through the eyparent app. 
  1. From the homepage, tap on View Details in your Account Summary. You'll be taken to the Invoices/Payments screen.
  2. Tap Pay Now.
  3. Selected Tax-Free Childcare from the Payment Method list. 
  4. You will be able to see your current TFC Balance and Cleared Funds. Cleared Funds indicates how much money is available to use from your account. If you need to top up this amount, tap + Top-up Cleared Funds, and you'll be redirected to the HMRC website.
  5. Enter the Amount or Deposit you'd like to pay.
  6. Tap Proceed to pay £[Amount + Deposit].
  7. Tap Yes in the confirmation window.
  8. The payment will appear in your transactions list once your childcare provider confirms it has been received.

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