Booking/requesting sessions

Booking/requesting sessions


Depending on how your nursery has set up online booking, you may be able to request sessions for certain rooms through the eyparent app, or even book them outright without needing approval. If this isn't available to you, then your nursery may not have these features enabled. 

Requesting sessions

Depending on how your nursery has set up the online booking, you may be able to request funded sessions, or only extra sessions, which are not included in funding hours.
  1. If you have multiple children enrolled at this nursery, you can switch between them by clicking on the child's name in the top left.
  2. Go to  >  Sessions.
  3. You'll see a list of booked sessions for the current week. Use the arrows in the top left to cycle between weeks.
  4. Tap book a session in the top right. Note that you cannot book overlapping sessions. 
  5. Fill out details of the session in the pop-up window:
    1. Room: This will be predefined with your child's current room. 
    2. Session Type: Choose the type of session you want to request. Depending on your nursery's settings, you may only be allowed to request preferred sessions.
    3. Start/Finish Date: How long you want the session to run for.
    4. Start/Finish Time: What times of day this session starts and ends. Usually determined by Session Type.
    5. Repeat: Select whether you want this session to repeat over a number of weeks.
    6. Repeat on: If the session repeats, choose which days you'd like it to recur. 
  6. Tap Request to Book, or Request & Book Another if you'd like to request another session immediately after.
  7. You’ll receive a communication confirming that the session has been requested. You will also be notified if the booking has been accepted or declined.
​

Booking sessions

Sessions can only be booked outright if rooms have enough spaces, and they will always be considered Extra sessions, meaning they aren’t included in funding hours. 
  1. If you have multiple children enrolled at this nursery, you can switch between them by clicking on the child's name in the top left.
  2. Go to  >  Sessions.
  3. You'll see a list of booked sessions for the current week. Use the arrows in the top left to cycle between weeks.
  4. Tap book a session in the top right. Note that you cannot book overlapping sessions.
  5. Fill out details of the session in the pop-up window:
    1. Room: This will be predefined with your child's current room. 
    2. Session Type: Choose the type of session you want to book, this may be automatically set as your preferred session type depending on the nursery's settings.
    3. Start/Finish Date: How long you want the session to run for.
    4. Start/Finish Time: What times of day this session starts and ends. Usually determined by Session Type.
  6. Select the day you'd like to book from the calendar. You may choose multiple days. If there aren't enough spaces, or if you already have a session booked for that day, the date will be greyed out and you won't be able to select it.
  7. Tap Book. 
  8. You’ll receive a communication confirming that the session has been booked.

    • Related Articles

    • Downloading records from the eyparent web portal

      As a parent, you may sometimes want to keep a record of something that has been posted to your child's timeline, whether it's an observation, accident/incident sheet, medicine form, report, or daily diary. While eymemories allows you to order ...

    • Adding observations on the eyparent app

      As a parent, you’re able to add observations for your own children on the eyparent app to show nursery staff how they are progressing at home. Once an observation has been saved, a practitioner can see it and publish it to your child’s learning ...

    • Viewing reports on the eyparent app

      As a parent, you can view reports on how your child is doing according to the development frameworks at your nursery, through the eyparent app. Once a report has been published to you, you can add comments and send it back to confirm that you’ve seen ...

    • Viewing invoices/payments on the eyparent app

      A record of all invoices and payments can be found on the eyparent app. On the Home screen, there is a section called Account Summary, where you can see the current balance due to be paid, and the sum of any deposits that you've made. Tap View ...

    • Viewing planning sheets on the eyparent app

      Planning sheets provide a plan on what a child should do next in order to progress in their learning goals, along with any resources and documents that you can use to help your child learn at home. As a parent, you can see any planning sheets that ...