Introduction to email automation

Introduction to email automation

Email automation is a way of streamlining communication between candidates and the hiring team. Instead of typing out an email for every candidate, you can use an email template, which will automatically fill out candidate-specific details using information stored in the system. This means that personalised emails can be generated for each candidate without the necessary intervention of a human being. This is particularly useful in workflow automation, as it lets you assign email templates to be automatically sent in response to certain actions.


eyrecruit comes with a default confirmation email, which is sent out whenever a candidate applies for a job, but other email templates can be created.


Find out about creating custom email templates here.


How to use email templates


Automated emails can be used when:

  1. Contacting a specific candidate
  2. Disqualifying a candidate
  3. Inviting candidates to interview
  4. Sending out personalised emails to multiple candidates.

    • Related Articles

    • Using workflow automation with eyrecruit

      Workflow automation helps you streamline your recruitment process. It's made up of rules that trigger actions when certain activities are performed. For example, you could set it up so that marking a candidate as Disqualified sends them an email. In ...

    • Email template glossary

      What follows is a list of placeholders that can be used in email templates, and what information each draws from the system. [[ApplicationDate]] - The date the candidate applied in the format Day/Month/Year. [[BranchAddress1]] - The first line of the ...

    • Creating custom email templates

      Though eyrecruit comes with an application confirmation email template by default, all others must be created by the user. Add a new template In the top right, click on > Global Settings. Go to Recruitment. Click on the Email Templates tab. Click on ...

    • Emailing a candidate

      In eyrecruit, go to the Pipeline or the Candidates tab and click on the candidate. In the candidate profile, click on the icon in the top right. Select an email template from the drop-down menu, or type a new email in the text box. Click Send.

    • Adding a user to eyrecruit

      Users are anyone who has access to the eyworks system. Users are given access to different parts of the system depending on their role. In the top right, click on > System Settings. Click on the Users tab. Click on the icon in the top right. Type in ...